Help
Ardenmere Support
Need help with Ardenmere? We're here to help.
Contact
Email us at support@ardenmere.co
We typically respond within 24–48 hours.
For faster support, please include your device model, iOS version, and a short description of what happened.
We can help with
- Account and login help
- Care tracking and timers
- Memories and milestones
- Inviting partners and caregivers
- Managing family or child information
- Privacy and account deletion
Frequently asked questions
How do I reset my password?
You can reset your password from the login screen by selecting Forgot Password and following the email instructions.
How do I delete my account?
You can delete your account in the app by going to Settings → Account → Delete Account. If you need help, contact support@ardenmere.co.
How do I invite a partner or caregiver?
Inside the app, go to Family and use the invite option to add a partner or caregiver when available for your family.
How do I report an issue?
Email support@ardenmere.co with your device model, iOS version, the screen you were on, and what happened.
Account deletion
If you created an Ardenmere account, you can delete your account in the app by going to Settings → Account → Delete Account.
If you need help, contact support@ardenmere.co.